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Contact: 1-877-MP3-5471
Email: Questions@summitimage.com

Shipping Policy

 

All orders take 1-3 business days (Mon-Fri 10am-6pm PST) to process before they are shipped. Please consider the processing time as well as the shipping time when estimating your time of arrival.

1.   Order is Received

2.   Payment is Confirmed

3.   Order Processed

4.   Order Packaged

5.   Package Shipped

You will be notified by E-Mail once your order is packaged and ready to ship. All orders are provided with a Tracking / Delivery Confirmation number*. You will be notified if there are any delays in our shipping process. Please feel free to Contact Us if there are any concerns with your package. Our guaranteed processing hours are Monday thru Friday, 10am to 1pm PST. Orders are sometimes processed on the weekends (THIS IS NOT GUARANTEED). Orders processed on the weekend are NOT shipped until the following business day.

Please take into consideration that once your order has entered our processing system we cannot alter or cancel that order. Any changes requested for your order will have to be done after the transaction is completed by contacting our Returns and Refunds Department.

 

Shipping Options

 

All orders require a 1-3 business days (Mon-Fri, 10am-6pm PST) processing period before being shipped. Please refer to the above Shipping Policy for any questions. Shipping times vary based on the package destination as well as the shipping method you choose.

 

Domestic

Delivery Location

Estimated Shipping Time

US Postal Service First Class Mail

United States. includes Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO, FPO & P.O. Box addresses

4-7 business days

US Postal Service Priority Mail

United States. includes Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO & FPO addresses

3-4 business days

UPS/USPS Parcel Post

Continental United States.  EXCLUDES Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO, FPO & P.O. Box addresses

5-10 business days

UPS 3-Day Select

Available to the 48 contiguous states.

1-3 business days

UPS 2nd Day Air

All 50 states and Puerto Rico, with some limitations in Alaska and Hawaii

Usually shipped in 1-3 business days, but is not guaranteed

UPS Ground

All 50 states and Puerto Rico

1-5 business days based on

Depending on distance from

Shipping location.

UPS Next Day Air Saver

Available to the 48 contiguous states. Some restrictions apply.

  Next business day delivery by end of day.

UPS Next Day Air Early A.M.

Available to the 48 contiguous states and limited addresses in Alaska.

Next business day delivery by 8:00 a.m. to major cities in the 48 contiguous states.

International**

Delivery Location

Estimated Shipping Time

Canada Airmail

Canada only.

4-10 business days

Other International Airmail

All countries outside United States and Canada.

5-14 business days

 

 

 

 

 

 

 

*USPS does not provide up to date information. Refer to the USPS website for further information.

**Tracking information does not update on any International Orders

 

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